Emotional Intelligence

"How are you?" "I'm fine." This is the standard exchange, but life is more complex. Being able to express frustration, joy, anxiety, or excitement allows you to build deeper relationships.

Beyond Happy and Sad Expand your range. Instead of "sad," use "depressed," "disappointed," or "upset." Instead of "happy," use "thrilled," "content," or "overjoyed." Precision helps people empathize with you.

Describing Stress "I'm under a lot of pressure." "I'm feeling overwhelmed." "I'm anxious about the presentation." These are phrases used daily in the workplace. Sharing these feelings appropriately can lead to getting support rather than suffering in silence.

Reacting to Others When someone shares bad news, saying "That sucks" is informal. "I'm so sorry to hear that" or "That must be difficult" shows more empathy. Social grace is about the reaction as much as the action.