SupraEnglish
Adults
Adults/Unit 6: Professional Correspondence

Vocabulary

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Correspondence

"Letters/Emails."

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Concise

"Short and clear."

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Etiquette

"Polite rules."

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Attachment

"Added file."

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Recipient

"Receiver."

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Subject

"Topic line."

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Signature

"Sign off."

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Draft

"Unsent mail."

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Reply

"Answer."

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Forward

"Send on."

Article

The Art of the Email

In business, you are what you write. A sloppy email suggests a sloppy mind. A clear email suggests authority.

Brevity is King No one reads long emails. Get to the point. "BLUF" (Bottom Line Up Front). State the request in the first sentence.

Tone Check Email lacks tone of voice. A simple "Do this" can sound rude; "Could you please do this?" is polite. "Per my last email" is passive-aggressive code for "I already told you!"

The Subject Line It decides if your email gets opened. Make it specific. Instead of "Meeting," write "Meeting Req: Q3 Budget Discussion."

Discussion

Questions

  • 1How many emails do you send a day?
  • 2What is your biggest email pet peeve?
  • 3Do you use emojis in work emails?
  • 4Is email dying?
  • 5How do you sign off an email?

Further Discussion

  • 1Does constant email destroy productivity?
  • 2Should work emails be banned after 5pm?
  • 3Is grammar still important in texts?

Practice

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Score: 0
1.

A short, clear email is...

2.

BLUF stands for...

3.

Communication by exchanging letters or emails is...

4.

The customary code of polite behavior in society or among members of a particular profession or group is...

5.

A computer file sent along with an email message is an...

6.

A person or thing that receives or is awarded something is a...

7.

A person's name written in a distinctive way as a form of identification constitutes a...

8.

To say something in response to something someone has said constitutes...

9.

To send (a letter or email) on to a further destination is to...

10.

A preliminary version of a piece of writing is a...

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